Digital anxiety is especially high among 18-24 year olds with more of this age group stating higher levels of confusion, confidence and a basic lack of understanding for completing everyday tasks such as online banking.
Ohhhh - corroborates what you’re seeing as well!
I do think it might be 50/50 as in part of it is not understanding the tech but part of it is not understanding the things they are trying to do (ie banking).
Thinking about it I’d guess they didnt ask under 18’s too.