Getting this up to date https://inclusivebytes.org/outcomes/
Can anyone think of any other types of outcomes we should measure?
In typical Anita fashion, I go into more detail than is probably needed at this point, but this is something I’ve been thinking about since we put together the manifesto so hope it’s ok to have a top-level brainstorm here. I reckon bits and pieces can be used for different sets of evidence, and the outcomes we currently measure fall nicely in here as well!
I’ve used a theory of change template for digital inclusivity and added quantifiable outcomes as subpoints as a jumping off point to whatever we think are the most impactful. I reckon cross-referencing this with funding applications in the VCSE and digital inclusivity space will likely also allow us to have evidence ready for when we need to showcase that as well.
Disclaimer: If outcomes would repeat for points further down, I didn’t include them.
Goal:
To bridge the digital divide by empowering individuals and organizations with the skills and tools necessary for navigating the digital world confidently.
Inputs:
• Knowledgeable trainers and consultants.
Number of volunteers from the tech sector
o Number of volunteers we have supported in further credentialing in digital literacy, etc
o Number of training hours provided by experts
o Number of organisations we have trained as train-the-trainer models to be able to support other organisations
• Partnerships with tech companies and community organizations.
o Number of partnerships with community organisations
o Number of partnerships with private sector organisations, particularly in the tech sector
o Number of hours partners have supported digital literacy organisations
o Amount of money saved to organisations because of partnerships
• Access to technology (hardware/software).
o Number of devices donated, restored, purchased, etc.
o Number of organisations accessing particular services – ie. digital drop-in
o Amount of money saved to organisations
• Funding and volunteers.
o Number of volunteers /volunteer retention
o Average length of service of volunteers
o Number of mentors supporting young people
o Number of T-Level Students who cite we have been instrumental in them getting employment
o Types of T-level courses we have been able to support
Activities:
• Deliver digital skills training (e.g., coding, digital literacy, web development)
o Number of trainings delivered
o Hours of training delivered
o Number of organisations trained
o Number of digital champions (and hours of service they are delivering)
o Number of fulfilled requests
o Average feedback rating for digital training courses
• Provide consultations on digital accessibility and inclusion.
o Number of training delivered
• Host workshops, webinars, and public speaking events.
o Number of workshops, webinars, and public speaking events (both in and outside of Oldham)
• Facilitate internships to build practical skills.
• Develop partnerships to enhance digital inclusion efforts.
o Number of organisations signed up to the manifesto and are living up to the promise
Outputs:
• Number of trained individuals (especially youth, underserved groups).
• Websites and digital tools created and shared for supported groups.
• Community members gaining digital literacy and confidence.
• Increased accessibility of digital platforms.
o Number of followers on social media channels and engaging with digital accessibility posts/tips
• Internships provided and volunteers engaged.
o Number of students receiving successful certifications (ours or other)
Outcomes:
• Increased employability of individuals trained.
o Number/percentage of participants reporting confidence in navigating digital tools post training
o Number of Google Ads
• Greater digital access for marginalized groups.
o Number of people using data bank
• More inclusive and accessible digital spaces and tools
• Improved sustainability of community organizations through tech support.
• Interns and volunteers gaining meaningful work experience.
Impact:
• Reduction in the digital divide.
o Number of groups signed up to the VCSE platform and actively using it
o Number of service and resource requests being made on the VCSE platform across particular causes, post codes, etc
o Decrease in the number of particular requests – ie. no one is asking for information on how to access websites because everyone knows how to do it
o Digital is a culture leaned into by every organisation we work with
• A more inclusive digital society where people, regardless of background, have access to and can benefit from digital opportunities (Oldham as the most digitally inclusive borough in the UK)
o Demographics of those accessing our services reflect an increase in diversity: ethnicity, organisation type and size, etc.
1 Like